Careers

FS-ISAC - Position Openings

Associate, Business Development (APAC)

Director, Information Security, FS-ISAC

Product Success Manager, Digital Events, FS-ISAC

Full job descriptions of the positions listed above are available following the position openings section. To apply, please send a cover letter and resume to HR@fsisac.com with the position's title listed in the subject line or click the following link: Careers at FS-ISAC

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Associate, Business Development (APAC)

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: the SVP of Sales and Marketing                                    Position Supervised: NA

Work Schedule: Normal Office Hours                                              Travel Required: TBD

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC), was created by and for members and operates as a member-owned non-profit entity. FS-ISAC provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information.

This associate is part of the team responsible for revenue generation and growth at FS-ISAC and reports into the SVP of Sales and Marketing Work closely with the Managing Director of Global and the Regional Directors and Intel Officers. This position is characterized by strong cold calling and writing skills, research and project management skills. This position is responsible for navigating multiple databases and ensuring data integrity at all times.

ESSENTIAL FUNCTIONS 

Responsible for lead generation to grow memberships in the region.

Research, identify and vet new prospects and contacts using LinkedIn, member and vendor/Affiliate referrals other search engine tools.

Responsible to find new leads at banks, and financial organizations. Plus, at vendor/partner companies.

Willingness to cold call and prospect utilizing best practices of referrals and other methods.

Conduct personalized email/phone campaigns to drive appointments for the regional directors and increase prospect event registrations for Summits, webinars and regional member/prospect meetings.

Schedule appointments for prospects with the regional director, global intel officer.

Join pipeline calls with regional directors in each region and manage/ensure account progress.

Create agreements for new members along with other pertinent documents.

Ability to interact successfully via phone and email with senior executives and executive assistants.

Send action items to internal departments and record all notes Salesforce.

Entering data and cleaning prospect data utilizing Salesforce, Hoovers and other systems.

Creating and utilizing reports and list pulls for data and marketing sends.

Work closely with Marketing/Communications team to develop campaigns.

Attend Summits, regional meetings and other events with heavy prospect attendance.

Perform other assignments as needed.

 

POSITION QUALIFICATIONS

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data; uses intuition and experience to complement data.

Business Acumen - Understands business implications of activities; exhibits interest in learning business cultures from around the world.

Interpersonal skills - Effectively interacts with individuals with variety of backgrounds and experience.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

Organizational Support - Follows established policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Planning and Organizing - Prioritizes tasks and activities effectively; handles multiple tasks simultaneously; ability to plan, coordinate and implement activities.

Problem Solving - Independently identifies potential problems; effectively communicates issues; offers problem solving input.

Professionalism – Self-motivated; responsible and disciplined; demonstrates a strong team orientation.

Quality Management - Is detail-oriented; consistently turns in high-quality work without close supervision.

Written Communication - Writes clearly and informatively; able to edit and write documents.

 

EDUCATION

  • Bachelors’ degree in Marketing, Sales, Business Administration or related field.

 

EXPERIENCE 

  • Minimum of three years of sales experience and customer service.
  • Experience of the financial sector, IT Sector or IT Security Sector are highly desirable.
  • Fluent in English. Other languages used in the region are highly desirable.

 

TECHNOLOGY APPLICATIONS & PLATFORMS 

  • Experience in Marketing or Sales database administration.
  • Familiar with Sales Force, LinkedIn, Pardot, Skype and the ability to move around in a portal.
  • Proficient in MS Office365 applications including One Drive, Outlook, Word, Excel and PowerPoint.

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Director, Information Security

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Mid-Level Management                                                Position Supervised: TBD

Work Schedule: Normal Office Hours                                              Travel Required: 5-10%

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) is a non-profit corporation that was established in 1999 and is funded by its member firms. The FS-ISAC is a member-driven organization whose mission is to help assure the resilience and continuity of the global financial services infrastructure and individual firms against acts that could significantly impact the sector’s ability to provide services critical to the orderly function of the global economy. The FS-ISAC shares threat and vulnerability information, conducts coordinated contingency planning exercises, manages rapid response communications for both cyber and physical events, conducts education and training programs, and fosters collaborations with and among other key sectors and government agencies.


As one of the premier ISAC’s, the FS-ISAC has a history of innovation and delivering valuable products and services to our members to help achieve our mission. To ensure our members are continuously aware and prepared for today’s threats and tomorrow’s challenges, the FS-ISAC is seeking a Director, Information Security to lead the FS-ISAC security program.

 

JOB DESCRIPTION

The position of Director - Information Security is responsible for overseeing the day-to-day operations of the organizations Information Security program helping to establish the security strategy and the overall risk posture of the organization through the development of a comprehensive risk management program. This program is appropriate for the risk appetite of the organization focusing on the confidentiality, integrity, and availability of the organization and membership's information assets.

This position reports directly to the Chief Information Risk Officer and will support the CIRO in communicating with the Board of Directors Security & Risk Committee.

 

RESPONSIBILITIES

Establish and maintain a global cyber risk and security program driven by established information protection and physical security policies. Collaborate with internal stakeholders to develop processes and procedures to carry out the intended goals of the policies.

Responsible for the development and management of a robust security program responsible for security operations, administration of logical and physical access, monitoring of threats against the organization and membership, vulnerability management, intrusion detection/prevention, malware detection/prevention/analysis, data loss prevention, forensics, incident response, and event logging/correlation.

Responsible for the continuity of business/disaster recovery program of the organization working closely with the Director of IT and Director of Business Resiliency to facilitate.

Having advanced knowledge of the global threat landscape, the incumbent will also shape the direction of the Intelligence program integrating threat information compiled from disparate sources with data available from email distro lists, vendor feeds, and commercial.
 
products to maintain existing intelligence products as well as enabling the creation of new product capabilities.

Be a global strategic thinker who knows how to integrate people and process with procedure while always executing on the broader mission.

Superb interpersonal skills to manage a highly diverse and global staff working in a fast- paced and dynamic environment.

Align with priorities and mission of the Chief Operating Officer, CIRO, & VP - Information Technology to ensure security is "baked in" to all operational functions of the organization.

 

DESIRED SKILLS AND EXPERIENCE

  • Strategic thinking, thought leadership, strong presentation skills.
  • Certification with ISSEP/CISSP, CISM, GSEC, etc.
  • Outsourcing management experience.
  • Strong working knowledge of global threat landscape from both a physical and cyber perspective.
  • 15+ years of experience leading a global cyber security program.
  • Ability to forge and maintain strong relationships with various government agency officials, membership leadership, and vendor executives.
  • Exceptional ability to manage resources and priorities across multiple time zones and countries; Multi-cultural knowledge a plus.
  • Previous CISO, Deputy CISO, or senior manager experience desirable.
  • Previous law enforcement or inter-agency experience preferred.

 

ADDITIONAL INFORMATION

  • An equitable compensation package will be provided commensurate to work experience & job requirements.
  • Ability to obtain a Clearance up to Top Secret from US government partner agency preferred.
  • The FS-ISAC offers a comprehensive benefits package including paid time off, medical, and dental benefits paid for by the employer, annual bonuses, 401k plan with company match and others.

 

REQUIRED EXPERIENCE

  • Cyber Security, Threat Intelligence, Vulnerability Management, Business Continuity, Security Operations, Security Architecture and Design, Identity & Access Management, Risk Management, Compliance & Audits, Business Enablement: +15 years

 

REQUIRED EDUCATION

  • Bachelor's Degree in Computer Science, Business, Engineering, or related field.
  • Master's degree or equivalent work experience preferred.

 

LOCATION

  • This position will be based in our Reston, VA global headquarters

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Product Success Manager, Digital Events

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Chief Innovation Officer                                               Position Supervised: NA

Work Schedule: Normal Office Hours                                             Travel Required: Minimal

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC), was created by and for members and operates as a member-owned 501(c)(6), not-for-profit entity. FS-ISAC serves as a bi-directional information and intelligence organization leading the financial services sector efforts to protect against and mitigate as needed cyber and physical threats and incidents against financial firms.
This position is responsible for ensuring our members and our partners are enabled to realize optimum value from their participation in our programs. The position will own the Digital Events product line to include the Expert Resource Pool, Expert Webinar Series, and Solution Showcases. Responsibilities include developing project plans, activities that drive success metrics, relationship and retention activities. This position works closely with project management office, communications, events, marketing and sales teams.

 

ESSENTIAL FUNCTIONS

Develop and manage product plans aligned with revenue goals and company objectives.

Influence lifetime value with expansion of upsell, cross-sell, satisfaction scores.

Identify success metrics and measurements creating useable data reporting.

Define and optimize the customer lifecycle mapped to revenue goals and budgets.

Identify and implement scalable business improvement practices.

Define and standardize customer segmentation and personas based on data.

Establish touchpoints in customer journey and establish criteria for intervention.

 

POSITION QUALIFICATIONS

Ability to drive success through persuasion, negotiation and consensus building.

Strong empathy for customers and passion for revenue and growth.

Deep understanding of value drivers in recurring revenue business models.

Understands and uses data driven frameworks to support marketing and sales.

Prioritize activities effectively with ability to handle multiple tasks simultaneously.

Enthusiastic and creative leader with the ability to engage others.

Excellent interpersonal communication and presentation skills.

Use problem solving skills to identify and communicate potential risks.

Work independently or as part of a team producing equally successful product.


EDUCATION

  • Technical degree or relevant experience
  • Cybersecurity experience is a plus
  • Demonstrated product or program management experience
  • 3+ years leading product or program management

 

TECHNOLOGY & SOFTWARE SKILL SET

  • Proficient in Microsoft 365 products
  • Proficient in Microsoft Project
  • Interested in product management technologies

 

WORK ENVIRONMENT

This position is located in Reston, VA. Regardless of work location, the position requires a professional work environment and candidate must be able to meet the physical demands associated with the professional environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FS-ISAC has reviewed this position description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.