Full job descriptions of the positions listed above are available following the position openings section. To apply, please send a cover letter and resume to HR@fsisac.com with the position's title listed in the subject line or click the following link: Careers at FS-ISAC

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Communications Manager

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Head of Communications                                              Position Supervised: NA

Work Schedule: Normal Office Hours                                              Travel Required: 10%

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) is a non-profit corporation that was established in 1999 and is funded by its 7,000+ member firms headquartered in 45 countries with users in 72 countries. FS-ISAC is a member-driven organization whose mission is to help assure the resilience and continuity of the global financial services infrastructure and individual firms against acts that could significantly impact the sector’s ability to provide services critical to the orderly function of the global economy. FS-ISAC shares threat and vulnerability information, conducts coordinated contingency planning exercises, manages rapid response communications for both cyber and physical events, conducts education and training programs and fosters collaborations with and among other key sectors and government agencies.

The FS-ISAC Communications team provides timely, relevant and well-crafted communications to reach a diverse, global set of stakeholders including high-level executives, chief information security officers, cybersecurity tacticians, affiliate vendors, technology partners and other financial services and cross-sector associations and government partners. From internal communications, media (to include proactive and reactive), social media and member communications, to crisis management, the need for crisp and compelling content and communications continues to grow across the organization.
Collaboration, creativity and resourcefulness are highly valued.

The Communications manager will assist the head of Communications in managing a broad range of communications activities for FS-ISAC and its subsidiaries including public relations, employee communications, executive communications, social and digital media and to promote major events. The manager may also assist with other duties including representing FS-ISAC at events and engaging with public and private sector stakeholders.

The candidate must be an excellent writer and editor (including being well-versed in AP style), and have a firm grasp of current public relations practices. Having an understanding of the financial services sector and security and resiliency issues is preferred. The Communications manager will deliver high- quality content, bringing strategic and critical thinking to the position to constantly improve what and how the company communicates to its many stakeholders.

MAJOR RESPONSIBILITIES

Develop and execute short-term and annual communications strategies and plans that are aligned with FS-ISAC’s objectives, addressing members, external and internal audiences.
Position FS-ISAC consistently and innovatively to all members, internal and external stakeholders.

Manage media relations including assisting in the development of a proactive media relations strategy to enhance relationships with the press, ensuring accurate coverage; drafting and disseminating news releases, statements and other media materials; and providing training/counsel to other leaders who need to interact with the press.

Assist in the management of external public relations agencies to maximize synergies and enhance effectiveness of the communications function.

Partner with various FS-ISAC departments and teams in supporting products and offerings including, but not limited to content development and placement, thought leadership, Summit communications, development of supporting visual material (infographics, videos, GIFs, Twitter cards) and members communications to help tell our story.

Manage the newsroom content (in development) and the employee intranet (FS-ISAC Today).

Help manage social media plans and channels.

Partner with Human Resources to develop and implement an internal communications plan, including, but not limited to employee newsletters, memos and all-employee meetings.

Update messaging documents and talking points on key topics.

Other duties as required.

ESSENTIAL FUNCTIONS

Exceptional business writing skills with preferred knowledge of cybersecurity, the financial services sector and resiliency issues.

Exceptional editing skills.

Exceptional organization skills to build out and maintain a content calendar for internal, external and social media channels.

Proactively seek out the right content at the right time to inform various audience groups.

Collaborate with content owners to produce strong content.

Work with Marketing to broaden style guide as needed to reflect new AP style rules, segments, sectors and geographies.

Perform key media outreach and interactions; keep a close pulse on news.

POSITION QUALIFICATIONS

Competency Statement(s). To perform the job successfully, an individual should demonstrate the following competencies:

5-7 years of experience in PR and/or marketing. Business writing, editing, content creation with knowledge of cybersecurity and the financial services sector and/or other critical sectors a plus. Non-profit or association experience a plus.

Written Communication- Effective skills; writes clearly and persuasively in all situations; ensures writing matches the communications objectives and audience attributes. AP style required.

Project Management- ability to simultaneously work on fast turnaround and urgent assignments while also managing larger longer-term projects.

Proactive and creative approach – Look for new ways to communicate including use of graphics and visuals and videos beyond just written content.

Problem Solving – Thinks critically and independently to identify potential situations; effectively communicates issues to the team; identifies and offers problem solving for all related areas.

Quality Management -- Is detail-oriented; consistently produces high-quality work without close supervision.

Ability to interact with all levels of management, news media, members, vendors; must be able to impact and work cross-functionally.

Experience and successful track record with managing relationships with national, trade and global media. Active relationships with financial press is a plus.

Experience in managing external public relations agency personnel is a plus.

EDUCATION

• Bachelor’s degree or equivalent combination of education and experience in public relations or marketing.

TECHNOLOGY APPLICATIONS & PLATFORMS 

• Has aptitude for and is well-versed in technology applications and platforms in general (i.e., Social media platforms and respective measurement tools).

WORK ENVIRONMENT

This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Cyber Security Analyst

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Director of Operations                                                  Position Supervised: NA

Work Schedule: 9-5pm/ 10-6pm                                                      Travel Required: NA

ABOUT FS-ISAC

The FS-ISAC provides vital information to firms in the financial services sector, to assist in protecting their critical infrastructure assets and confidential information. Information provided by the FS-ISAC includes, but is not limited to, information concerning planning for and response to cyber threats and vulnerabilities, potential criminal threats to information, incidents in other financial services firms and other critical sectors that can affect stability and operations in the sector.

POSITION SUMMARY

As a cyber analyst, you will have the opportunity to provide your expertise on cyber threats and incidents affecting the financial sector. Using OSINT, analytical, and investigative tools, you will provide value to information being shared and assist the financial sector to ensure better security posture and protection. Analysts investigate reported incidents/threats (including all IOCs, alerts, etc.) and report back to the membership with any trends or additional information. The position requires a unique blend of knowledge across many information security domains and allows for the ability to utilize specialized areas of expertise.

ESSENTIAL FUNCTIONS

Analyzing reported/shared information from various sources by conducting extensive research using various analytical tools to deliver clear, concise and actionable intelligence to members. 

Ensuring that pertinent information is disseminated to the sector in a timely manner, in accordance with FS-ISAC classification and handling protocols.

Conducting regular threat topic presentations or briefings to members.

Providing meaningful critical information support and develop best practices and mitigation strategies to secure and ensure resiliency of the financial services sector critical infrastructure.

Participating in continuous information security skills development/training.

Supporting other critical infrastructure protection analysts to ensure that cross-sector threats are identified, and appropriate infrastructure protection guidance is provided to all relevant parties.

Performing multiple rotational duties by following operational processes and procedures and performing continuous process improvements.

POSITION QUALIFICATIONS

4+ years of work experience in cyber forensics or cyber security analysis and risk mitigation.

Experience with security incident handling processes and possess knowledge of the various cyber incident types including, but not limited to: DDoS, malicious emails, Drive-by Downloads, XSS, Brute Force, MiTM, etc.

A good understanding and hands on experience on current threat landscape tactics (malware behaviour analysis and reverse engineering).

Candidate from IT security engineering background (script writing, IDS, IPS and YARA rule developer) is an additional advantage for profile requirements.

Experience using OSINT such as VirusTotal, URLVoid for analytical technical research.

Communications - Demonstrates effective oral and written communications skills and is able to write focused situation reports and briefings quickly, accurately and without substantial supervision or editing.

Analytical Skills – Has strong analytical and investigative skills to synthesize raw data, determine sector specific impact from findings, and present those findings in a clear and concise manner.

Critical Thinking - Able to think critically and independently and effectively communicate information concerning the threats to a large and diverse audience.
Experience in presenting technical reports/briefings.

Experience working in a team environment and ability to effectively take on rotational duties as an analyst.

EDUCATION

• Bachelor’s degree in Information Security/Systems, Information Assurance, Cyber Security, or technical field.

PREFERRED QUALIFICATIONS

• Proficiency with Domain Tools, Maltego and Email header analysis
• Threat Intel Platforms (Threatstream, ElecticIQ, ThreatConnect, etc.).
• One or more relevant certifications such as Security+, CEH, CISSP or similar.
• Working knowledge of the financial services community, including missions, strengths and weaknesses.
• Experience with Python, XML, .NET, and HTML.

ADDITIONAL QUALIFICATIONS 

• Interpersonal Skills – Has effective interpersonal skills, able to interact with individuals from a variety of levels within the private and public sectors.
• Organizational Skills – Demonstrates strong skills in planning and implementing member-wide planning and coordination activities, meetings, web-based seminars and conference calls in advance of threats and other incidents of significance and developing incident response protocols
• Professionalism – Is self-motivated, responsible and disciplined, and able to work as part of a team.
• Planning and Organizing - Prioritizes effectively and handles multiple tasks simultaneously; able to consistently turn in high-quality work.
• Security Clearance
• Not required.

WORK ENVIRONMENT

This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Financial Data Exchange (FDX)

Position: Managing Director

Job Status: Full Time                             FLSA Status: Exempt         

Compensation: TBD                              Travel Required: Yes         

Target Start Date: TBD                          Location: Reston, VA

                                                               Reports To: Board of Directors           

POSITION SUMMARY

ESSENTIAL FUNCTIONS

Lead industry discussions to develop and drive adoption of a common standard for financial data exchange.

Act as spokesperson of the organization and implement decisions by the Financial Data Exchange Board of Directors.

Serve as the Financial Data Exchange official representative for external engagements.

Establish and maintain relationships with various organizations and utilize those relationships to strategically enhance Financial Data Exchange’s Mission.

Lead strategic planning to identify organization capabilities and build plans for execution of those functions; develop and implement operational plans, policies and goals.

Execute strategic alignment and synchronization of services, products, and external relationships for implementation of FinDex capabilities, coordinating group members and other organizations as needed.
 
Drive operational results by integrating and synchronizing activities conducted by workstreams and stakeholders.

Conduct membership outreach, develop strategies for identifying and building relationships with key stakeholders.

Oversee the functions of various working groups and support as needed.

Plan and execute organization’s financial activities including budgeting, dues schedules and amounts; maintains full awareness of the complete financial, statistical and accounting records; ensure the operating results established in the annual budget are achieved and the control of operating expenses are within budget.

Recommends to the Board changes to policies and procedures that would improve the organization.

Report operation stats and effectiveness of activities to Board of Directors and members.

Represent FinDex at industry conferences, exercises and initiatives.

Able to travel as needed to attend meetings and events.

POSITION QUALIFICATIONS

Excellent leadership skills with the ability to direct and leverage cross-functional teams to meet defined objectives.

Proven experience as managing director or in other managerial position.

Excellent negotiation skills with proven ability to identify, influence, and persuade key decision makers at multiple levels of organizations.

Strong oral and written communications skills; strong presentation and marketing skills.

Proven excellence in leadership, building teams, shaping priorities, driving results, and conducting strategic planning.

Strong understanding of financial tools and the relationships between fintech and financial firms and the financial products that provide value to consumers experience leading high impact teams in a fast paced, high profile environment.

Strong collaboration skills among a multi-stakeholder membership.

Experience developing, refining, and coordinating enterprise-wide internal policies.

Excellent organization and problem-solving skills.

EDUCATION & CERTIFICATIONS 

• Minimum undergraduate degree

OTHER DESIRED EXPERIENCE 

• Fintech or Financial Services background
• Cyber Security or Cyber Risk experience
• Knowledge of data aggregation
• Prior standards organization and non-profit experience

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Marketing Specialist

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Andrea Vanin, Head of Brand and Marketing               Position Supervised: NA

Work Schedule: Normal Office Hours                                             Travel Required: 10%

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) is a non-profit corporation that was established in 1999 and is funded by its 7,000+ member firms headquartered in 45 countries with users in 72 countries. FS-ISAC is a member-driven organization whose mission is to help assure the resilience and continuity of the global financial services infrastructure and individual firms against acts that could significantly impact the sector’s ability to provide services critical to the orderly function of the global economy. FS-ISAC shares threat and vulnerability information, conducts coordinated contingency planning exercises, manages rapid response communications for both cyber and physical events, conducts education and training programs and fosters collaborations with and among other key sectors and government agencies.

The FS-ISAC Marketing team provides strategic outreaches and touchpoints through integrated marketing campaigns to our various audiences including members, non-members and other stakeholders. Our goal is to provide the right message, to the right audience, at the right time and through the right channel.

We are currently looking for a Marketing Specialist to join our team! This position will assist the Head of Brand and Marketing in coordinating and managing a wide range of marketing activities and deliverables. This includes developing copy, collateral and promotional materials; building project timelines, maintaining project calendars, plans and status logs; developing content and updating website; and coordinating outreaches and collecting metrics. This position works closely with the Communications, Sales, Member Services and Business Relationship Management teams; and plays a role in supporting coordination of FS-ISAC’s overall marketing and communications efforts.

KEY RESPONSIBILITIES

Contributes to the successful execution of marketing plans and campaigns to further advance brand recognition and support the value-add of membership.

Supports and assists in the management of the external company website - makes basic page updates and adds graphics as needed. Periodic reviews all pages to ensure style guidelines are being meet and content is fresh.

Monitors and maintains data quality within the marketing database.

Works with FS-ISAC internal stakeholders to identify collateral material needs and oversee production and approvals.

Maintains FS-ISAC brand guidelines including oversight of all brand guideline breaches both internally and externally.

Manages various email campaigns, including template designs, calls-to-action and content used in our email sends.

Manages various member-targeted outreaches and touchpoints such as our monthly member newsletter, product and service one-pagers; and content.

Creates and maintains metrics reports on marketing activities, effectiveness and business impact.

Works with Product, Sales and Communications teams to develop and enhance the materials and collateral to further educate both internal and external stakeholders about our product features and their benefits.

Contributes to development and enhancement of policy and procedure documentation and user guides.

Administers and maintains calendars, workflows, plans, logs and resources as well as preparation of reports and presentations.

ESSENTIAL FUNCTIONS

Strong business writing skills with knowledge on writing for various audience and channels.

Strong editing and proofreading skills.

Strong organization skills to build out and maintain multiple project plans, logs and calendars.

Collaborate with content owners to produce strong content for multiple deliverables.

Prioritize tasks and activities effectively and handle multiple tasks simultaneously, supporting key teams with consistent ability to plan, coordinate and implement activities.

Use problem solving skills to identify and communicate potential risks, elevating as needed.

Is self-motivated and responsible; successful when working independently or as part of a team; and works well in deadline-driven environments.

Ability to write, edit and develop marketing tactics for global audiences.

Other duties as required.

POSITION QUALIFICATIONS

Competency Statement(s) – to perform the job successfully, an individual should demonstrate the following competencies:

4-6 years of experience in marketing, PR or communications.

Non-profit or association experience.

Basic to intermediate knowledge of graphic design, visual standards and experience with Adobe Creative Suite/Cloud, Canva and other design programs.

Intermediate knowledge of HTML and experience with CMS systems (Drupal, OpenSource) and AMS systems (Fonteva, NeonCRM, Wild Apricot).

Basic to intermediate knowledge and experience with email service providers/marketing automation tools (Pardot, Hubspot, Marketo); databases (SalesForce, other CRMs)

Writes clearly and persuasively in all situations; ensures writing matches the marketing objectives, medium and audiences. AP style required.

Project Management - ability to simultaneously work on fast turnaround and urgent assignments while also managing larger longer-term projects

Proactive and creative approach – Look for new ways to communicate including use of graphics and visuals and videos beyond just written content.

Problem Solving – Thinks critically and independently to identify potential situations; effectively communicates issues to the team; identifies and offers problem solving for all related areas.

Quality Management -- Is detail-oriented; consistently produces high-quality work without close supervision

Ability to interact with all levels of management, members, vendors; must be able to impact and work cross-functionally.

Understanding of financial services and cybersecurity a plus.

EDUCATION

• Bachelor’s degree or equivalent combination of education and experience in marketing, public relations or communications.

TECHNOLOGY & SOFTWARE SKILL SET

• Basic to intermediate knowledge of graphic design, visual standards and experience with Adobe Creative Suite/Cloud, Canva and other design programs.
• Intermediate knowledge of HTML and experience with CMS systems.
• Basic to intermediate knowledge and experience with email service providers/marketing automation tools (Pardot, Hubspot, Marketo); databases (SalesForce, other CRMs)
• Has aptitude for and is well-versed in technology applications and platforms in general business settings (Office 365).

WORK ENVIRONMENT

This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.