Careers

FS-ISAC - Position Openings

Associate Business Development (APAC), FS-ISAC

​Associate Business Development (EMEA), FS-ISAC

Events Project Manager, FS-ISAC

​General Manager, Operations Services, FS-ISAC

​IT Support, FS-ISAC

Cyber Security Threat Analyst, GRF  

Full job descriptions of the positions listed above are available following the position openings section. To apply, please send a cover letter and resume to HR@fsisac.com with the position's title listed in the subject line.

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Associate Business Development (APAC)

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: SVP, Sales & Marketing                                                Travel Required: Attending summits, events and as needed

Work Schedule: Mon - Fri: 40 hours                                                  Position Supervised: N/A

Firm: New Hire

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC), was created by and for members and operates as a member-owned non-profit entity. FS-ISAC provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information. 
 
This associate is part of the team responsible for revenue generation and growth at FS-ISAC and reports into the SVP of Sales and Marketing Work closely with the Managing Director of Global, Regional Director and Intel Officer.  This position is characterized by strong cold calling and writing skills, research and project management skills.  This position is responsible for navigating multiple databases and ensuring data integrity at all times.
 

ESSENTIAL FUNCTIONS

 
Responsible for lead generation to grow memberships in the APAC region. 
 
Willingness to cold call and prospect utilizing best practices of referrals and other methods.
 
Conduct personalized email/phone campaigns to drive appointments for the regional directors and increase prospect event registrations for Summits, webinars and regional member/prospect meetings.
 
Schedule appointments for prospects with the regional director, global intel officer.
 
Join pipeline calls with regional directors in each region and manage/ensure account progress.
 
Create agreements for new members along with other pertinent documents.
 
Ability to interact successfully via phone and email with senior executives and executive assistants.
 
Research, identify and vet new prospects and contacts using LinkedIn, member and vendor/Affiliate referrals other search engine tools.
 
Send action items to internal departments and record all notes Salesforce.
 
Entering data and cleaning prospect data utilizing Salesforce, Hoovers and other systems.
 
Creating and utilizing reports and list pulls for data and marketing sends.
 
Work closely with Marketing/Communications team to develop campaigns.
 
Attend Summits, regional meetings and other events with heavy prospect attendance.
 
Perform other tasks as needed.
 
 

POSITION QUALIFICATIONS

 
Competency Statement(s). To perform the job successfully, an individual should demonstrate the following competencies:
 
Financial Sector and/or IT or Security IT Sector experience preferred.
 
Analytical - Collects and researches data; uses intuition and experience to complement data.
 
Business Acumen - Understands business implications of activities; exhibits interest in learning business cultures from around the world.
 
Interpersonal skills - Effectively interacts with individuals with variety of backgrounds and experience.
 
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.  
 
Organizational Support - Follows established policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.  
 
Planning and Organizing - Prioritizes tasks and activities effectively; handles multiple tasks simultaneously; ability to plan, coordinate and implement activities.
 
Problem Solving - Independently identifies potential problems; effectively communicates issues; offers problem solving input.
 
Professionalism – Self-motivated; responsible and disciplined; demonstrates a strong team orientation.
 
Quality Management - Is detail-oriented; consistently turns in high-quality work without close supervision.
 
Written Communication - Writes clearly and informatively; able to edit and write documents.
 
 
EDUCATION
 
  • Bachelor’s degree in Marketing, Sales, Business Administration or related field. 
 
 
BACKGROUND AND EXPERIENCE
 
  • Minimum of three years of sales experience and customer service
  • Knowledge of financial industry a plus
 
TECHNOLOGY APPLICATIONS AND PLATFORMS 
 
  • Experience in Marketing or Sales database administration.
  • Familiar with Sales Force, LinkedIn, Pardot, Skype and the ability to move around in a portal.
  • Proficient in MS Office365 applications including One Drive, Outlook, Word, Excel and PowerPoint.
 
 
WORK ENVIRONMENT
 
This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Associate Business Development (EMEA)

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: SVP, Sales & Marketing                                               Travel Required: Attending summits, events and as needed

Work Schedule: Mon - Fri: 40 hours                                                  Position Supervised: N/A

Firm: New Hire

 

POSITION SUMMARY

 
The Financial Services Information Sharing and Analysis Center (FS-ISAC), was created by and for members and operates as a member-owned non-profit entity. FS-ISAC provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information. 
 
This associate is part of the team responsible for revenue generation and growth at FS-ISAC and reports into the SVP of Sales and Marketing Work closely with the Managing Director of Global, Regional Director and Intel Officer. This position is characterized by strong cold calling and writing skills, research and project management skills.  This position is responsible for navigating multiple databases and ensuring data integrity at all times.
 

ESSENTIAL FUNCTIONS

 
Responsible for lead generation to grow memberships in the EMEA region.
 
Willingness to cold call and prospect utilizing best practices of referrals and other methods.
 
Conduct personalized email/phone campaigns to drive appointments for the regional directors and increase prospect event registrations for Summits, webinars and regional member/prospect meetings.
 
Schedule appointments for prospects with the regional director, global intel officer.
 
Join pipeline calls with regional directors in each region and manage/ensure account progress.
 
Create agreements for new members along with other pertinent documents.
 
Ability to interact successfully via phone and email with senior executives and executive assistants.
 
Research, identify and vet new prospects and contacts using LinkedIn, member and vendor/Affiliate referrals other search engine tools.
 
Send action items to internal departments and record all notes Salesforce.
 
Entering data and cleaning prospect data utilizing Salesforce, Hoovers and other systems.
 
Creating and utilizing reports and list pulls for data and marketing sends.
 
Work closely with Marketing/Communications team to develop campaigns.
 
Attend Summits, regional meetings and other events with heavy prospect attendance.
 
Perform other tasks as needed.
 
 

POSITION QUALIFICATIONS

 
Competency Statement(s). To perform the job successfully, an individual should demonstrate the following competencies:
 
Financial Sector and/or IT or Security IT Sector experience preferred.
 
Analytical - Collects and researches data; uses intuition and experience to complement data.
 
Business Acumen - Understands business implications of activities; exhibits interest in learning business cultures from around the world.
 
Interpersonal skills - Effectively interacts with individuals with variety of backgrounds and experience.
 
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. 
 
Organizational Support - Follows established policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. 
 
Planning and Organizing - Prioritizes tasks and activities effectively; handles multiple tasks simultaneously; ability to plan, coordinate and implement activities.
 
Problem Solving - Independently identifies potential problems; effectively communicates issues; offers problem solving input.
 
Professionalism – Self-motivated; responsible and disciplined; demonstrates a strong team orientation. 
 
Quality Management - Is detail-oriented; consistently turns in high-quality work without close supervision.
 
Written Communication - Writes clearly and informatively; able to edit and write documents.
 
 
EDUCATION
 
  • Bachelor’s degree in Marketing, Sales, Business Administration or related field. 
 
 
BACKGROUND AND EXPERIENCE 
 
  • Minimum of three years of sales experience and customer service.
  • Knowledge of financial industry a plus.
 
TECHNOLOGY APPLICATIONS AND PLATFORMS
 
  • Experience in Marketing or Sales database administration.
  • Familiar with Sales Force, LinkedIn, Pardot, Skype and the ability to move around in a portal.
  • Proficient in MS Office365 applications including One Drive, Outlook, Word, Excel and PowerPoint.
 
 
WORK ENVIRONMENT
 
This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: Events Project Manager

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Shannon Cooper, Director of Meetings and Events       Travel Required: Some travel

Work Schedule: Mon - Fri: 40 hours                                                  Position Supervised: N/A

Firm: New Hire

 

POSITION SUMMARY

FS-ISAC hosts 4 Annual Trade Show Conferences (Summits) ranging in size from 300 - 1400 pax along with monthly member meetings, council meetings, webinars and other events. 

The Events Project Manager position will report directly to the Director of Meetings and Events and will be responsible for logistical support and overall coordination on all FS-ISAC events. Primary focus will be on the newly launched webinar program however other responsibilities include but are not limited to: membership meetings, Summits and Sector Services events. This position requires a self-directed individual who can work independently but is team oriented, organized, excels in project management and can multi-task while keeping a strong attention to detail. Ability to think and react quickly in a high-pressure environment required. 

 

JOB DESCRIPTION

Serve as project lead and coordinate closely with sales, marketing and content leads ensuring all deadlines are met.

Manage all aspects of event planning process from initial site selection to execution for member meetings and additional organization events. 

Coordinate logistical aspects of virtual and in-person events, including but not limited to registrations, agenda development, accommodations, transportation, catering, signage, budgeting and forecasting.

Negotiate and liaison with 3rd party vendors such as hotels, facilities, speaker’s bureaus, print houses, audio-visual, drayage and event security.

Conduct site visits as necessary for event locations, prepare RFPs for event services, oversee negotiations, execution and participate in the decision-making and recommendation process.

Develop and maintain operations/marketing timelines, event website and registration forms, agenda, budgets, weekly reports and other event specific data for virtual and in-person events.

Document and continuously improve procedures for all events while leveraging best practices and processes. 

Assist in the development of sponsorship opportunities and increasing revenue/cutting costs while developing new and innovative opportunities.

Perform final review, proofing and approval on all printed and digital event materials.

Act as onsite production manager for all aspects of events. 

Conduct and report on pre/post event evaluations and report on outcomes.

Perform other assignments as needed.

 

POSITION QUALIFICATIONS

Project Management - Capability to manage multiple projects simultaneously. Ability to make sure that the scope and direction of each project is on schedule, as well as other departments for support. Strong ability to plan, budget, oversee and document all aspects of the specific project you are working on.

Time Management - Strong ability to multi task and work under tight deadlines.

Interpersonal skills - Effectively interacts with individuals with variety of backgrounds and experience.

Calm Under Pressure - Ability to maintain calm during crisis and high pressure of an event in progress.

Oral Communication - Speaks clearly in positive or negative situations; listens and gets clarification.  

Problem Solving – Independently identifies potential problems; effectively communicates issues; offers problem solving input.

Professionalism - Self-motivated; responsible and disciplined; strong team orientation. 

Quality Management -  Is detail-oriented; submits high-quality work consistently without close supervision.

Negotiation Skills – Well versed in negotiation strategies and able to work out prices and agreements with vendors.

Written Communication – Writes clearly and informatively; able to edit and proof documents.

 

EDUCATION

  • Bachelor's Degree in Event Planning, Project/Business Management, Hospitality, Public Relations, Communications or related field. Equivalent work experience accepted.

 

EXPERIENCE

  • Minimum 3-5 year’s event planning or project management field experience required. CMP certification preferred.

 

TECHNOLOGY APPLICATIONS AND PLATFORMS

  • Experience in Marketing and Event Planning database administration
  • Knowledgeable in CMS systems, survey tools, form generation, project management systems and membership portal
  • Proficient in MS Office applications including One Drive, Outlook, Word, Excel and PowerPoint

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: General Manager, Operations Services

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: Sr. Management                                                            Travel Required: 5- 15%

Work Schedule: Mon - Fri: 40 hours                                                  Position Supervised: TBD

Firm: New Hire

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) is a non-profit corporation that was established in 1999 and is funded by its member firms.  The FS-ISAC is a member-driven organization whose mission is to help assure the resilience and continuity of the global financial services infrastructure and individual firms against acts that could significantly impact the sector’s ability to provide services critical to the orderly function of the global economy.  The FS-ISAC shares threat and vulnerability information, conducts coordinated contingency planning exercises, manages rapid response communications for both cyber and physical events, conducts education and training programs, and fosters collaborations with and among other key sectors and government agencies.

As one of the premier ISAC’s, the FS-ISAC has a history of innovation and delivering valuable products and services to our members to help achieve our mission.  To ensure our members are continuously aware and prepared for today’s threats and tomorrow’s challenges, the FS-ISAC is seeking a GENERAL MANAGER, OPERATIONS SERVICES to oversee the Intelligence & Analysis Operations Center in Reston, VA.

 

JOB DESCRIPTION

The position of General Manager, Operations Services is responsible for leading one of three FS-ISAC Intelligence & Analysis Centers to provide alerting capabilities for the FS-ISAC community regarding cyber and physical threats, vulnerabilities, incidents, and impacts. The General Manager, Operations Services will lead a team of intelligence officer(s), watch officer(s), analyst(s), and support staff to ensure that defined analytical products and alerts are created and delivered timely.  Working closely and taking operational direction from the Global Intelligence Office, the General Manager, Operations Services will also ensure the development and delivery of finished intelligence products produced by the center as well as maintaining public private partnership missions. The General Manager, Operations Services position reports directly to the Chief Information Risk Officer with a matrix reporting to the Head of Global Business Services.

 

RESPONSIBILITIES

Provide leadership and management of Americas Intelligence & Analysis Operations Center.

Set intelligence information sharing direction and priorities; direct and review analysts’ work to ensure best practices and cohesion to global intelligence priorities.

Develop operational processes and procedures and conduct ongoing process improvement.

Participate in senior, executive, staff and client meetings where appropriate.

Partner with Global Business Services to support workshops and member meetings that facilitate member sharing.

Work with internal groups to develop new products, services, and offerings to meet members’ needs and ensure best practices in information sharing.

Manage and maintain relationships and provide services to key stakeholders including executive management and Board.

Act as Incident Commander for Center and manage incident response efforts working closely with Business Resiliency during major events.

 

DESIRED SKILLS AND EXPERIENCE
 

  • Strategic thinking, thought leadership, strong presentation skills.
  • Certification with ISSEP/CISSP, CISM, GSEC, etc.
  • Strong working knowledge of global threat landscape from both a physical and cyber perspective.
  • 15+ years of experience leading a global cyber security program in areas such as cyber threat intelligence, security operations, vulnerability management, incident response, forensics, malware analysis, etc.
  • Ability to forge and maintain strong relationships with various government agency officials, membership leadership, and vendor executives.
  • Exceptional ability to manage resources and priorities across multiple time zones and countries; Multi-cultural knowledge a plus.
  • Previous law enforcement or inter-agency experience preferred.

 

ADDITIONAL INFORMATION

  • An equitable compensation package will be provided commensurate to work experience & job requirements.
  • Ability to obtain a Clearance from US government partner agency a plus.
  • The FS-ISAC offers a comprehensive benefits package including paid time off, medical, and dental benefits paid for by the employer, annual bonuses, 401k plan with company match and others.

 
REQUIRED EXPERIENCE

  • Cyber Security, Threat Intelligence, Vulnerability Management, Business Continuity, Security Operations, Security Architecture and Design, Identity & Access Management, Risk Management, Compliance & Audits, Business Enablement, Incident Response: +15 years.

 
REQUIRED EDUCATION

  • Bachelor's Degree in Computer Science, Business, Engineering, or related field.  
  • Master's degree or equivalent work experience preferred.

LOCATION

This position will be based in our Reston, VA global headquarters.

 


 

Financial Services Information Sharing and Analysis Center (FS-ISAC)

Position: IT Support

Job Status: Full Time                                                                         FLSA Status: Exempt

Reports To: VP of Information Technology                                      Position Supervised: N/A

Work Schedule: Normal business hours, occasional outside hours   Travel Required: NA                             

Firm: New Hire

 

POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) us currently looking for IT Support Staff. This role will be responsible for triage of computer hardware, telephony, and software questions and incidents. This is a very important role and will field upwards of ten requests per day from approximately 140 people working for several different organizations around the world.

The IT Support role will provide underpinning support to the staff of FS-ISAC and be the first point of contact for triaging and managing incidents, aid in the planning and execution of projects and developing self-help documentation for staff. This role will require a deep knowledge of applications within the Office365 (O365) environment, Azure AD, a high-level knowledge of network configuration and setup, computer system setup and maintenance, and IP Telephony management.

This is a great opportunity for an individual who wants to learn more about IT infrastructure and security, enjoys helping users with their computer issues, and likes finding solutions to computer problems.

 

ESSENTIAL FUNCTIONS

Supporting users on Microsoft Windows 7 through 10 platforms with up to 140 end users both local and remote, around the world, sometimes outside of normal business hours.

Assist with all telephone changes, including routing, user setup, voicemail, etc.

Track and respond to all help desk activities.

Interact with internal staff on all levels to help resolve IT related issues, providing solutions (not patches) to problems.

Responsible for the day to day administration and support of the network environment.
 

POSITION QUALIFICATIONS

Expert knowledge of Office365 (O365) application suite and its user administration.

Experience with Microsoft Active Directory ( Azure AD-Direct Connect).

Experience with Full Disk Encryption solutions.

A working knowledge of IP telephony management.

A background as a Security Analyst or demonstrated knowledge of Security Best Practices.

An understanding of network devices with some configuration expertise.

Must be able to lift up to 40 pounds.

Experience with Mac a plus.

Competency Statement(s). To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal skills - Effectively interacts with individuals with variety of backgrounds and experience.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

Organizational Support - Follows established policies and procedures; completes tasks correctly and on time; supports organization's goals and values.

Planning and Organizing - Prioritizes tasks and activities effectively; handles multiple tasks simultaneously; ability to plan, coordinate and implement activities.

Problem Solving - Independently identifies potential problems; effectively communicates issues; offers problem solving input.

Professionalism – Self-motivated; responsible and disciplined; demonstrates a desire to help people, flexible energetic and positive attitude.

Written Communication - Writes clearly and informatively; able to edit and write documents.

 

EDUCATION

  • Bachelor’s degree in Marketing, Sales, Business Administration or related field.


BACKGROUND AND EXPERIENCE

  • Minimum of 5 years work experience in an IT environment
  • Minimum of MCSA, MCSE preferred


WORK ENVIRONMENT

This position is performed in an office work environment with physical demands associated with that environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 


 

Global Resilience Federation (GRF)

Position: Cyber Security Threat Analyst

Job Status: Full Time                                                         FLSA Status: Exempt

Reports To: TBD                                                              Travel Required: None

Work Schedule: Mon - Fri: 40 hours                                 Positions Location: Reston, VA

Firm: New Hire

 

POSITION SUMMARY

The mission of the Global Resilience Federation (GRF) is to help assure the resilience and continuity of vital infrastructure and individual organizations against threats and acts that could significantly impact individual organizations and various sectors’ ability to provide services critical to the orderly functioning of the global economy. GRF is a non-profit spin-off from the Financial Services Information Sharing and Analysis Center (FS-ISAC) that provides support and technology to ISACs, ISAOs, and other communities around the world, with co-located analysts supporting individual communities and participating in cross-sector sharing and collaboration. 

The mission of the Global Resilience Federation (GRF) is to help assure the resilience and continuity of vital infrastructure and individual organizations against threats and acts that could significantly impact individual organizations and various sectors’ ability to provide services critical to the orderly functioning of the global economy. GRF is a non-profit spin-off from the Financial Services Information Sharing and Analysis Center (FS-ISAC) that provides support and technology to ISACs, ISAOs, and other communities around the world, with co-located analysts supporting individual communities and participating in cross-sector sharing and collaboration.  

 

Job Description

GRF is seeking an individual to serve as a Cyber Security Threat Analyst. The primary focus of the Cyber Security Threat Analyst is to support the oil and gas critical infrastructure and member of that sector.

 

Responsibilities

Monitor external, internal, and open source feeds for relevant cyber threats, incidents, and/or cyber activity that may have an impact on the oil and gas sector and/or relevant sectors and assets.  

Stay up to date on commodity/opportunistic malware and threats and targeted malware variants and threats.

Analyze indicators, observables, and incidents that are submitted by clients/members to create actionable intelligence reports with mitigation recommendations and in-depth analysis.

Conduct briefings and host meetings on threat actors, threats, malware variants, TTPs, and APTs to clients/members.

Produce predictive and reactive cyber threat intel reports on new or updated cyber threats, new TTPs, campaigns (phishing/spear phishing/watering hole).

Correlate activity found on internal/external feeds and with what companies and members within critical infrastructure sectors are seeing or may see. 

Conduct analysis on files/binaries, packet captures, and supporting materials to extract relevant artifacts, observables, and IOCs. 

Proactively look for cyber threats via open feeds, internal feeds, VirusTotal, Hybrid-Analysis, or similar sources. 

 

DESIRED SKILLS AND EXPERIENCE

  • Understanding of cyber kill chain model (or intrusion kill chain), diamond model, and ACH.
  • Great writing and communication skills.
  • Experience with ThreatConnect and ThreatStream.
  • Ability to analyze network packet captures (PCAPs), IP addresses, triage binaries and files, and incidents. 
  • Understanding of certain threat actors, correlate cyber and geopolitical activity, and produce tailored intel reports. 
  • Basic Cybersecurity Certifcations (Security+, CEH, GCIH, etc.)

 

REQUIRED EDUCATION

  • 3 – 5 years of relevant experience; previous experience in either a SOC, intelligence or cyber threat intelligence.
  • SANS/GIAC Certification in one of the following: GREM, GCTI, GCIA, or GPEN or a similar certification.
  • Understand malware analysis or familiar with reverse engineering.
  • Ability to write and understand YARA and SNORT rules.

 

The GRF offers a comprehensive benefits package including paid time off, medical and dental benefits paid for by the employer, annual bonuses, 401k plan with company match and others.